Custom Set FAQ
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Custom Set FAQ *
Customs are my favorite projects to work on!
If you have a piece of art, a song, a pet, or even just a feeling, I will turn it into a set for you.
Let’s have our imaginations run wild & make some magic together!
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All our press-ons are built using Gel-X Nail Extensions.
Gel-X nail extensions are pre-formed, 100% soft gel tips applied directly over the natural nail.
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Yes, you can! Check out our care instructions articles for information on proper application and removal, as well as tips on how to improve the longevity of your press-on sets!
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For custom sets, we use a tiered pricing system for maximum customization and a wide range of prices.
Each custom set has a starting price based on the desired length; choose a standard size or opt for custom sizing to your nail plate.
Designs and charms are then selected as “Add-Ons” based on complexity level and organized into three tiers at different price points.
Tier 1 - $2 per nail
~ Soft Abstract
~ Full Chrome
~ Small Gems
~ Classic French
Tier 2 - $4 per nail
~ Gradients
~ Chrome Detailing
~ Multiple Charms
~ Abstract Detailing
Tier 3 - $5 per nail
~ Aura
~ 3D Art
~ Multicolor/Alternating
~ Encapsulation
~ Blooming Gel
Check out our Pricing FAQ for more details on the tier system!
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We measure in millimeters to make sure your order fits as well as possible!
~We offer 6 options for the choice of length for your custom nail set:
Extra Short/Short/Medium/Long/Extra Long/Extra Extra Long
XS - 13 mm/S - 16 mm/M - 20 mm/L - 24 mm/XL - 28 mm/XXL - 33 mm
Measured from the cuticle to the furthest free edge of the nail.
~We also offer 3 standard sizes of nail plate width:
Size: Thumb / Index / Middle / Ring / Pinky
Small: 15mm / 11mm / 12mm / 11mm / 9mm (2-6-5-6-8)
Medium: 16mm / 11mm / 13mm / 12mm / 9mm (1-6-4-5-8)
Large: 18mm / 13mm / 14mm / 13mm / 10mm (0-4-3-4-7)
Remember that gel-x extensions tend to shrink post-cure, making it hard to lie flat on your nail plate. For this reason, it’s always recommended to size up so you can file away excess material if needed.
Check out our custom measurement tutorial for help determining your size!
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We offer FREE custom sizing for this exact reason! When you choose your nail size for your custom order, make sure to select your size as “Custom (Add-On)” in the dropdown, add your Custom Sizing to the cart, and we will tailor your set to each individual nail!
Be sure to check out our article on finding your custom size before ordering!
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I would love to - just let me know which sets you’re interested in from my portfolio!
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I prefer not to recreate other people's work; however, if there is a specific concept you adore, let me know your dream & we can work together to make something unique and especially for you!
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If you have any issues regarding financing, contact us! We may be able to do a trade - if you have art, wares, handicrafts, or services (like tattoos, tooth gems, piercing, etc.), feel free to use the contact form and reach out!
We also offer a limited number of sliding scale custom sets each month to clients, prioritizing POC and Trans/GNC individuals. Fill out an application here!
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Return Policy:
At Bonita Bebe Beauty, we strive to ensure that our customers are fully satisfied with their purchases. However, please note that due to the customized and personal nature of our products, all orders are non-returnable and can only be refunded if found defective or damaged.
Refund Eligibility:
- To be eligible for a refund, the product must be reported as defective or damaged within 30 days of receipt.
- All claims must be accompanied by proof of purchase, such as a receipt or order confirmation.
Process for Reporting Defective or Damaged Products:
1. Contact our customer service team at <admin@bonitabebebeauty.com> with your order number and details of the defect or damage.
2. Provide any relevant photos to help us assess the issue.
3. Our team will review your claim and determine eligibility for a refund based on the product condition.
Refund Procedure:
- If your claim is approved, we will process your refund to the original payment method used at the time of purchase.
- Note that it may take some time for your bank or credit card company to process and post the refund to your account.
Exclusions:
- Products damaged due to misuse, improper storage, or normal wear and tear are not eligible for refunds.
- Returns or claims made outside the specified time frame will not be accepted.
We appreciate your understanding of this policy, and we are committed to resolving any issues you may encounter with your purchase!